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Security historical price mix-up after crash

lucmajorlucmajor Member ✭✭
I was using the portfolio view and updated the security price and Quicken crashed ( I send the report). After, I found that the security historical price I was updating was mixed up with a second one. The whole history was exchanged with the other and the last value was the good one but the history was the value of the other security.

I ran the tool to fix the data and this was still an issue.

I had to manually wipe all historical data for the 2 securities to fix the data.

Theses are fixed income that have no symbol so I manually added value each month for years.

I do not download any data from bank or broker. I enter everything manually and when I do a 'one step update', I only download prices and exchange rate from Quicken.

I have Canadian relelease R25.22 that was made available a couple of days ago.
User since 1998.
Quicken - 2020 - Home and Business - Canadian - R25.24
Windows 10 Version 1909 ( os build 18363.836)

Comments

  • Quicken_NatalieQuicken_Natalie Moderator mod
    Hello @lucmajor,

    Thank you for sharing the details of this issue to the Community, although I apologize that you have not yet received a response.

    If you have not already, I suggest restoring from a backup file that was created before the issue began.

    More information and steps to do so are available here.

    Please let us know if this helps to resolve this matter for you!

    -Quicken Natalie

     
  • lucmajorlucmajor Member ✭✭
    Only theses 2 stock were mixed-up so I can live with it. I reported the issue so the support team know that this happens. If this is reported by many other user, you may think to review the saving process so it rollback properly when quicken crash ans see why quicken crashed.
    User since 1998.
    Quicken - 2020 - Home and Business - Canadian - R25.24
    Windows 10 Version 1909 ( os build 18363.836)
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