Why will my Quicken software not load to my Windows 10 based desktop?
DaMoneyMan
Member ✭✭
Was leaving Quicken open in its own window and had Excel open too different window. Clicked something on Excel then screen jumped to Quicken. A message dialog came up about If you do (this thing) then this (other bad thing) will happen. I don't remember what it said but it was in a dialog box and had red letters so I figure it was bad. So I made a choice (apparently the wrong one) and Quicken bailed out and cannot recover. Clicking task bar icon produces the red square looking logo but that dies and main part of Quicken never loads. Tried holding down Control key while selecting Quicken from RUN menu. Nothing happens. Tried clicking some of the red squares (qw.exe, qw.ico) in the Quicken folder in the PROGRAM FILES (X86) folder but got no Quicken start or other response. The most I can get using any procedure is the red quicken logo box pops up and then goes away like it might if the system was working normally. Any help appreciated.
0
Comments
-
Have you tried rebooting your PC?
(QW Premier Subscription: R39.23 on Windows 10)0 -
Yes. Once with shut down and immediate reboot and once with shutdown then reboot several hours later. I know the time function is irrelevant when the computer is off but I had other things I needed to do.0
-
Are you Rebooting or using Shutdown? There's a difference. Please try Reboot.Quicken Subscription HBRP - Windows 100
-
Not too computer savy here as your screen name would imply you must be. I just used the WINDOW button POWER BUTTON and RESTART or SHUTDOWN. Did both. No change. If rebooting is different than normal shutdown, please explain routine. Thank you.0
-
Quicken Subscription HBRP - Windows 100
-
GREG_THE_GEEK...to above add after SHUTDOWN: THEN TOTAL RESTART USING POWER BUTTON ON COMPUTER.0
-
Quicken Subscription HBRP - Windows 100
This discussion has been closed.