Issue with backup - unable to open source file

Breimert

Just started doing this recently

Breimert

Lately when I try to backup I get an error message stating unable to open source file

Greg_the_Geek

What is the full path to the folder that contains your Quicken data file? Are you using OneDrive, Dropbox or Google Backup?

Breimert

Full path C:\Users\Breim\Desktop\QDATA.QDF-backup
Not using any backup as far as I know.

Greg_the_Geek

That's the path to the backup file. What is the full path to the folder that contains your Quicken data file?

Breimert

Sorry didn't see your response until now. Path is C:\Users\Breim\Documents\Quicken\QDATA.QDF

GeoffG

Are you using any type of automated backups? This sounds like one is interfering with Quicken.

Breimert

Not that I'm aware of - certainly not intentionally. After reading other comments I noticed I have OneDrive so I turned it off but the issue persists.

Greg_the_Geek

When Quicken creates a backup, the data file is closed and then reopened. Some program is locking the data file before Quicken can reopen it. Try booting Windows into Safe Mode with Networking and then making a backup.

brandon

Does dropbox interfere with this? If so, any known way around that?

Sherlock

brandon said:

Does dropbox interfere with this? If so, any known way around that?

Do not allow Dropbox to access the Quicken file while the Quicken file is open.

This can be achieved multiple ways.  One way is access the Quicken file in a folder that is not being maintained by dropbox.  Another way is to pause Drobox before you open the Quicken file and resume Dropbox when you close the Quicken file: https://help.dropbox.com/installs-integrations/sync-uploads/pause-resume