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I can't reconcile accounts

When I try to reconcile my checking (and other) account, I get an error message that there are no uncleared transactions, and it prevents reconciling. Why is this happening? I included a screenshot that shows error message and in background, that transactions are indeed uncleared. This is even more important since I can't get updates from PNC Bank (Coronvirus issue).

Comments

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    I'm going to assume that you are reconciling to the online balance because this where this kind of thing pops up.

    Look at this screenshot.


    Notice that I have two uncleared transactions, but only the $300 from 5/8/2020 one shows in the reconcile window.  Why?

    I select the Balances button and this comes up.

    So what I'm reconciling to is May 8, 2020.  That is why the transfer on 5/9/2020 isn't included in the reconcile.

    So what you need to know is what is the date that the online reconcile is being performed against.  Select Tools -> One Step Update Summary, and then select the link for your account.

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