I can't reconcile accounts

phkiernan

When I try to reconcile my checking (and other) account, I get an error message that there are no uncleared transactions, and it prevents reconciling. Why is this happening? I included a screenshot that shows error message and in background, that transactions are indeed uncleared. This is even more important since I can't get updates from PNC Bank (Coronvirus issue).

Chris_QPW

I'm going to assume that you are reconciling to the online balance because this where this kind of thing pops up.

Look at this screenshot.

Notice that I have two uncleared transactions, but only the $300 from 5/8/2020 one shows in the reconcile window.  Why?

I select the Balances button and this comes up.

So what I'm reconciling to is May 8, 2020.  That is why the transfer on 5/9/2020 isn't included in the reconcile.

So what you need to know is what is the date that the online reconcile is being performed against.  Select Tools -> One Step Update Summary, and then select the link for your account.

Sherlock

If you haven't already, you may want to review: https://community.quicken.com/discussion/7164953/faq-how-does-quicken-determine-which-transactions-qualify-for-a-reconcile