Home Alerts & Known Product Issues

RESOLVED 5/16/20: NEW 5/16/20: Chase returns CC-502/102 errors

Quicken_NatalieQuicken_Natalie Moderator mod
There has been a reported issue where all Quicken for Windows and Quicken for Mac Users will receive a CC-502/102 error in Quicken when attempting to add or update accounts with Chase using Quicken Connect or Express Web Connect.

This is a known issue; we are asking that Users wait until later today or tomorrow before attempting to add or update your accounts with Chase in Quicken once again.

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the yellow star in the upper right corner.

Thank you!

Alert ID: 7658339



  • Quicken_NatalieQuicken_Natalie Moderator mod
    RESOLVED 5/16/20

    This Alert has been marked as resolved and everyone should be able to add or update their Chase accounts in Quicken as expected.

    Thank you! 

This discussion has been closed.