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Add Loan Account hangs at Loan Payment Reminder step.

I am trying to create a new mortgage loan account. The Add Loan Account form seems to be hung at the Loan Payment Reminder step.
I opened Add Loan Account. I got as far as the "Loan Payment Reminder" step. I filled out the Reminder form, clicked Next, the form closed. I clicked Next on the New Account form to proceed to the next step of linking the liability to an asset and creating the account. Instead, the form opened a new Reminder form. Ad infinitum. Any ideas for a workaround?
QRPM 2020 Ver: 26.23 Build: OS: Win10 on a Dell XPS 2720. User since 2004.


  • SherlockSherlock SuperUser ✭✭✭✭✭
    When we click Done in the Loan Payment Reminder window, Quicken should replace the Your Loan Reminder window with an Account Added window.   I suggest you move the Loan Payment Reminder window over a bit before clicking Done to prevent an inadvertent click-through of Back and then allow Quicken to repaint the window.
    Quicken user since 1997
    Premier on Windows 10
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