Unknown account always shows up when I do validate and repair

HI all,

I"m running into some strange glitches in my file and when I run "validate and repair", I get the following log. I feel like this is a similar report when I've run this in the past. I don't have any account named "ACCT_13015" so not sure what that is. Is that the account number that Quicken gives it? If so, is there a way to match that to the named account so I can figure out what the problem might be ? Hope that makes sense.

QDF:
Damaged data record.
Damaged data record.
Damaged data record.
Validating your data.
Repaired your data file by removing a damaged category. Please check your category list for missing categories by going to Tools>Category List.
Quicken repaired ACCT_13015 account. No action required.
Quicken repaired some transaction information. No action required.
"ACCT_13015" 1/31/2020
Quicken found an invalid transaction and removed it. "ACCT_13015" 0/ 0/1900
Quicken repaired some transaction information. No action required.
"ACCT_13015" 0/ 0/1900
Quicken found an invalid transaction and removed it. "ACCT_13015" 0/ 0/1900
Quicken repaired some transaction information. No action required.
"ACCT_13015" 0/ 0/1900
Quicken found an invalid transaction and removed it. "ACCT_13015" 0/ 0/1900
Quicken repaired some transaction information. No action required.
"ACCT_13015" 0/ 0/1900
Quicken found an invalid transaction and removed it. "ACCT_13015" 0/ 0/1900
Quicken repaired some transaction information. No action required.
"ACCT_13015" 0/ 0/1900


QEL:
No read errors.

QEL:
All internal consistency checks passed.

[Tue May 26 13:04:54 2020]
No out-of-range security references found.

Validation has completed.

Answers

  • UKR
    UKR SuperUser ✭✭✭✭✭
    Looks like your data file was involved in a serious crash.
    I recommend you perform the file validation procedure as described in Part 2 of

    Troubleshooting 101 - Fixing Software Installation and Data File Problems

    That TEMP_xxxx or ACCT_xxxx account should be deletable.
    These temporary accounts were created some years ago as part of One Step Update transaction downloading and should have been deleted as soon as OSU finished. Under certain error conditions they were left behind until Quicken fixed the problem.
  • Arthur Begun
    Arthur Begun Member ✭✭
    Some of your errors may be explained in my posts here:
    https://community.quicken.com/discussion/comment/20104277#Comment_20104277
    Did you accept some downloaded transactions then move to another account and then return and accepted more transactions?
  • Mike23
    Mike23 Member ✭✭
    Arthur - yes, I definitely accept some transactions go to other accounts and then come back and accept the rest of the transactions. I do that quite often actually.
  • Rocket J Squirrel
    Rocket J Squirrel SuperUser, Windows Beta ✭✭✭✭✭
    "Damaged data record" usually means "damaged beyond repair." If you Validate again, does it still say "damaged data record"? If so, there is no remedy for your data corruption in this version of the file. You'll need to find a backup which predates the corruption. Don't shoot the messenger.
    Quicken user since version 2 for DOS, now using QWin Premier Subscription on Win10 Pro.
This discussion has been closed.