How do you change the user name on a web connect account?

FrancisM

I have a financial institution, where I had to change my user name. Now I have to change the user name in Quicken & have not been able to find a solution.

Quicken Francisco

Hello @FrancisM

Thank you for reaching out on the community and telling us about your issue. In order to change your username you should need to deactivate your accounts with the FI and then reactivate them. This should update them to show the new username. The articles to do so can be found down below.

https://www.quicken.com/support/deactivate-online-banking-services-quicken-account

https://www.quicken.com/support/reactivating-deactivated-account

Please let us know if this helps resolve the issue for you.

Thanks,

Quicken Francisco

Quicken Francisco

Hello @FrancisM

Thank you for reaching out on the community and telling us about your issue. In order to change your username you should need to deactivate your accounts with the FI and then reactivate them. This should update them to show the new username. The articles to do so can be found down below.

https://www.quicken.com/support/deactivate-online-banking-services-quicken-account

https://www.quicken.com/support/reactivating-deactivated-account

Please let us know if this helps resolve the issue for you.

Thanks,

Quicken Francisco

FrancisM

Thank You. I worked like a charm. :)

Quicken Francisco

@FrancisM

Awesome that you were able to get it updated! Let us know if you run into any other issues!

Thanks
Quicken Francisco