Update Release R27.24 causes Quicken to crash when updating accounts

After downloading Release R27.24 this morning a totally blank Enter Quicken ID Password box appears when opening Quicken and subsequent attempts to update accounts and download transactions result in program crashes. A Bugsplat box appears for the error report. This is very similar to the crash problem last month when backing up after a program update. This was corrected with another update. Ironically the update today was done to fix issues related to crashes. I have tried a previous data file with the same results. Hopefully this will be corrected very soon!


  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.

    Still not working?

    Let's start with some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
    Please perform all the steps in this document in the order specified:
    Troubleshooting 101 - Fixing Software Installation and Data File Problems

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