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Problems doing a one-step update after latest patch (R 27.24)

This morning after I installed patch (R 27.24), I went to do a one-step update and I got a message "Your membership has expired. Please renew to perform the requested action." So I click on the renew button and it says that I have an active membership until February 2021. "Please come back later to renew that membership."

But I still can't do a one-step update! It brings me back to the same page that I just described.

What gives?

Best Answer

  • Con J.
    Con J. Member
    Accepted Answer
    Thanks for replying, Sherlock. But before I spotted your reply, I opened one of my older saved data files (A few days old) and the program seems to be working okay now. I'm not sure what happened, but thanks for your suggestion!

Answers

  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    I suggest you reset the Quicken ID associated with the Quicken file.  If you haven't already, you may want to review: https://www.quicken.com/support/im-unable-change-quicken-id-when-signing  Note: In Step 3., select Quicken ID & Cloud Accounts in the left panel.
  • Con J.
    Con J. Member
    Accepted Answer
    Thanks for replying, Sherlock. But before I spotted your reply, I opened one of my older saved data files (A few days old) and the program seems to be working okay now. I'm not sure what happened, but thanks for your suggestion!
This discussion has been closed.