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Addition Financial credit cards will show balance but not pull transactions

Hey, I am trying to download Addition Financial transactions into Quicken from my Credit Card.

So, I can see the transactions, and the balance for both my Checking and my Savings accounts. I can also see the balance for the credit card, but NOT the transactions.

This doesn't make much particular sense to me. I contacted Quicken Support, they said that it might have something to do with security at Addition Financial. When I contacted Addition Financial, they said they even though they provide a link to Quicken, they do not support it.

If you Quicken have a contract with them, please take note that they are potentially in violation of their SLA.

Is there anything I can do to get these to connect properly? Is anyone working on it?

Answers

  • Quicken_NatalieQuicken_Natalie Moderator mod
    Hello @StevenlAFl,

    Thank you for taking the time to visit the Community and post your issue, although I apologize that you have not yet received a response.

    It seems that the Community may need a bit more information to be able to further assist. Please take a moment to review the information available here and post back to let us know what version/release of Quicken you're using.

    The more information you can provide regarding this issue will help the Community to better understand and assist.

    Thank you,

    Quicken Natalie

     
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