Zales OL-221-A Error
mirichm
Member ✭✭
Receiving OL-221-A error when updating my Zales account. Any others having this issue? Quicken Premier 2020, Version R27.24, Build 27.1.27.24. Thanks,
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Hello @mirichm
Thank you for reaching out on the community and telling us about your issue. I just have a quick question here. Is the zales card issued by comenity bank? If so we have seen a couple of comenity cards having the same error currently.
If that is the case I would recommend contacting quicken support so that we're able to look at the issue more in depth. I will list our hours down below so that you can find a time that works best for you as well.
When you get a chance let us know how it goes!
Thanks,
Quicken Francisco
Quicken Phone Support Current Hours of Operation:
Monday through Friday
5:00 am to 5:00 pm PDT
Quicken Chat Support Current Hours of Operation:
Monday through Sunday
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Yes, it is. Thanks0
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@mirichm
We have reported the OL-221 error with Comentiy branded accounts to our service providers and are working to resolve this error as soon as possible.
If you would like to automatically receive updates and/or a resolution as they become available, please visit the Alert here and bookmark the post.
Thank you,
Quicken Francisco
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This discussion has been closed.