downloading transactions from the web

CMH hawley

Downloaded transactions are resulting in 'red flags' next to the accounts in the list, but NONE of the transactions are visible when I go into any of the accounts. I have followed the steps that others have posted to resolve including updating quicken with a patch and still no transactions appear for me to reconcile.

Quicken_Tyka

Hello @CMH hawley

Thank you for taking the time to visit the Community to report your issue, although I apologize that you haven't received a follow-up response.

I would next recommend running the Validate & Repair tool on the data file from the File menu > File Operations > Validate & Repair option.

In the Validate File window that opens, click the top box to "validate file" and then click OK.

When the validation completes, a data log will open in Notepad, please let us know if any errors or issues are found/repaired, and when ready close and re-open Quicken.

Do you still see the red flags next to the accounts after completing this step?

Please let me know how it goes!

-Quicken Tyka

GeoffG

Since you did not mention what steps you've taken to resolve, I can only guess. The common cause to this error is a corrupted data file. The issue and resolution is documented here.

Quicken Says There Are Transactions to Accept But I Do Not See Any

CMH hawley

I followed all of the steps and I still see no downloaded transactions to view. Do you think I should just delete the present quicken money and download a new quicken once again?

Quicken_Tyka

Hello @CMH hawley

Thank you for taking the time to visit the Community to report your issue, although I apologize that you haven't received a follow-up response.

I would next recommend running the Validate & Repair tool on the data file from the File menu > File Operations > Validate & Repair option.

In the Validate File window that opens, click the top box to "validate file" and then click OK.

When the validation completes, a data log will open in Notepad, please let us know if any errors or issues are found/repaired, and when ready close and re-open Quicken.

Do you still see the red flags next to the accounts after completing this step?

Please let me know how it goes!

-Quicken Tyka

Ps56k2

just to clarify - what version....... Help --> About Quicken

CMH hawley

It is now working and thank you!