Home Alerts & Known Product Issues

NEW 6/30/20 Comenity Branded Accounts return OL-221 Error

Quicken SarahQuicken Sarah Administrator, Moderator mod
We are investigating reports of Users receiving a OL-221 error when attempting to add/update accounts with any Comenity Branded credit card account, such as My BJ's Perks Mastercard.

We have escalated this error with our service providers and are working to restore connections as quickly as possible.

If you would like to be automatically notified as updates and/or a resolution becomes available, please "bookmark" this Alert by clicking the yellow star icon in the upper right of the post.

Thank you!
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