OL-221-A when updating Farmers Rewards Visa (Comenity)

Herrick Inman
Member ✭✭✭
Since 6/29/20 I've been getting error code OL-221-A when trying to update my Farmers Rewards Visa credit card account, which is a Comenity Bank credit card.
Product: Quicken Deluxe 2020 for Windows
Product: Quicken Deluxe 2020 for Windows
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Hello @Herrick Inman,
Thank you for taking the time to visit the Community and post your issue, although I apologize you're experiencing difficulties downloading transactions into Quicken.
There is a known issue with Comenity Branded Accounts returning the OL-221 error that you're receiving.
An Alert has been created and can be found here.
I suggest bookmarking the Alert so that you can be automatically notified of any updates/changes as they're posted.
Thank you,
Quicken Natalie
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