OL-221-A when updating Farmers Rewards Visa (Comenity)

Since 6/29/20 I've been getting error code OL-221-A when trying to update my Farmers Rewards Visa credit card account, which is a Comenity Bank credit card.

Product: Quicken Deluxe 2020 for Windows


  • Quicken_Natalie
    Quicken_Natalie Moderator mod
    edited July 2020
    Hello @Herrick Inman,

    Thank you for taking the time to visit the Community and post your issue, although I apologize you're experiencing difficulties downloading transactions into Quicken.

    There is a known issue with Comenity Branded Accounts returning the OL-221 error that you're receiving.

    An Alert has been created and can be found here.

    I suggest bookmarking the Alert so that you can be automatically notified of any updates/changes as they're posted.

    Thank you,

    Quicken Natalie

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