OL-221-A when updating Farmers Rewards Visa (Comenity)

Herrick Inman

Since 6/29/20 I've been getting error code OL-221-A when trying to update my Farmers Rewards Visa credit card account, which is a Comenity Bank credit card.

Product: Quicken Deluxe 2020 for Windows

Quicken_Natalie

Hello @Herrick Inman,

Thank you for taking the time to visit the Community and post your issue, although I apologize you're experiencing difficulties downloading transactions into Quicken.

There is a known issue with Comenity Branded Accounts returning the OL-221 error that you're receiving.

An Alert has been created and can be found here.

I suggest bookmarking the Alert so that you can be automatically notified of any updates/changes as they're posted.

Thank you,

Quicken Natalie