Quicken is erasing my transactions

With the latest update, Quicken has unreconciled transactions of mine clear back to April 2020.
It also erased a deposit of mine (my paycheck) from May 2020 which caused my accounts to show a negative balance.
I fixed it. Then went to sync my accounts and Quicken deleted all of my corrections.

I tried calling Quicken. No such luck.
I tried chatting with "Cesar" at Quicken but he failed to acknowledge me after I asked for help.

Any suggestions?


  • Sherlock
    Sherlock SuperUser ✭✭✭✭✭
    If you haven't already, I suggest you reset your cloud data: select Edit > Preferences...Mobile & Web, and Reset your cloud data
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