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Why has it started asking me to open a backup file?

breeze1122breeze1122 Member ✭✭
in Errors and Troubleshooting (Quicken on the Web)
The software has started asking me to open a backup file to get started. Why is it doing that?
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Answers

  • Greg_the_GeekGreg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    What is the full path to the folder that contains your Quicken data file? Do you have Controlled Folder Access enabled in Windows Defender? Are you using OneDrive, Dropbox or Google Backup?
    Quicken Subscription HBRP - Windows 10
  • breeze1122breeze1122 Member ✭✭
    Greg,
    I am completely ignorant about what you have asked me although I know I have never deliberately enabled Controlled Folder Access in Windows. I used to automatically sync with Quicken but it has stopped asking me to do that. I use a thumb drive to backup my data.
    Barry
  • FrankxFrankx SuperUser ✭✭✭✭✭
    edited July 2020
    Hi @breeze1122,

    Which folder do you keep your Quicken data file in?  I know you backup to a thumb drive - do you also keep your Quicken data file there?  or could it be on a network drive possibly?

    Frankx


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