Home Alerts & Known Product Issues

RESOLVED 8/1/20: NEW 7/8/20: Voya Financial Returns OL-293 Error

Quicken SarahQuicken Sarah Administrator, Moderator mod
We are investigating reports of Users receiving a OL-293 error when attempting to add/update accounts with Voya Financial.

We have opened an escalation with our service partners and are working to restore connections as soon as possible.

If you would like to automatically receive updates and/or a resolution as they become available, please "bookmark" this Alert by clicking the yellow star icon in the upper right.

Thank you!


  • Quicken_NatalieQuicken_Natalie Moderator mod
    edited July 22
    ONGOING 7/22/20

    This Alert is still listed as ongoing.

    There is currently no ETA on a resolution.

    We appreciate everyone's patience as this is being worked on!

  • Quicken_NatalieQuicken_Natalie Moderator mod
    RESOLVED 8/1/20

    This Alert has been marked as resolved and everyone should be able to add or update their accounts with Voya Financial as expected.

    Thank you! 

This discussion has been closed.