Unable to Close Account - Online Services Expired
jvtsaz
Member ✭✭
Hi all,
The Connected Services piece of my version of Quicken (Deluxe 2017) expired on April 30, 2020, which is causing me some issues right now.
I tried to close an account within Quicken (savings account) that was previously set up for One-Step Updates, but now since that feature is no longer available, I can't close the account (Account Details > Display Options > Close Account).
Attempting to deactivate the transaction download function (Account Details > Online Services > Deactivate) and closing the account results in a window popping up showing that it's connecting ... and then it just gets stuck and I can't do anything else except force-close.
I know I can "hide" the account, but is there any workaround to allow me to formally and officially close the account w/o purchasing a subscription?
Thanks!
The Connected Services piece of my version of Quicken (Deluxe 2017) expired on April 30, 2020, which is causing me some issues right now.
I tried to close an account within Quicken (savings account) that was previously set up for One-Step Updates, but now since that feature is no longer available, I can't close the account (Account Details > Display Options > Close Account).
Attempting to deactivate the transaction download function (Account Details > Online Services > Deactivate) and closing the account results in a window popping up showing that it's connecting ... and then it just gets stuck and I can't do anything else except force-close.
I know I can "hide" the account, but is there any workaround to allow me to formally and officially close the account w/o purchasing a subscription?
Thanks!
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Best Answer
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I suggest you disconnect from the internet before you deactivate the Online Services of the register using Quicken 2017.5
Answers
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I suggest you disconnect from the internet before you deactivate the Online Services of the register using Quicken 2017.5
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