Quicken encountered a server-side error while syncing your data [http-503].

Bruce

I am receiving the following error when trying to perform mobile sync:
Quicken encountered a server-side error while syncing your data [http-503].

Is there a known cause for this error?

I'm using Quicken 2020 ver R27.28

Quicken Francisco

Hello @bruce

Thank you for reaching out on the community and telling us about your issue. Has this error been since the most recent update? I believe it is a mobile sync error but it could come from a couple of different things. 

Let's see if we're able to refresh the connection by signing out and back in. To do so go across the top to Edit > Preferences > Quicken ID & Cloud accounts. From here in the top right you'll see sign in as a different user. It'll ask you to confirm your sign out and you'll be asked to sign back in shortly after. This should refresh connectivity with the cloud.

Next thing I recommend trying would be to reset your cloud data. This will re sync your file within the quicken cloud. Go to Edit > Preferences > Quicken ID, Mobile & Alerts. Click Reset your cloud data. It'll have you confirm and then proceed to re sync the cloud.

Please try these steps out and let us know how it goes!

Thanks,

Quicken Francisco

[email protected]

Same here... started happening after update to R27.28 and is getting more and more frequent!

Quicken Francisco

Hello @bruce

Thank you for reaching out on the community and telling us about your issue. Has this error been since the most recent update? I believe it is a mobile sync error but it could come from a couple of different things. 

Let's see if we're able to refresh the connection by signing out and back in. To do so go across the top to Edit > Preferences > Quicken ID & Cloud accounts. From here in the top right you'll see sign in as a different user. It'll ask you to confirm your sign out and you'll be asked to sign back in shortly after. This should refresh connectivity with the cloud.

Next thing I recommend trying would be to reset your cloud data. This will re sync your file within the quicken cloud. Go to Edit > Preferences > Quicken ID, Mobile & Alerts. Click Reset your cloud data. It'll have you confirm and then proceed to re sync the cloud.

Please try these steps out and let us know how it goes!

Thanks,

Quicken Francisco

Bruce

Yes, this error just started occurring after the installation of the most recent update. Logging out and back in seems to have rectified the issue. The first cloud sync took so long that I thought it had hung up, but after about 20 minutes, it finished.
I didn't have to Reset my cloud data, which is good, because that option doesn't appear in the screen you referenced.