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Community Account Deleted?

Hi there. I just came to make a product suggestion and noticed I couldn't log in. When I tried to retrieve my password, it showed no account associated with my email address. I know I had an account and password as recently Jun 24, 2020, recorded in my password manager. I also confirmed that posts I had made back then were still available in the community, however they show having been posted by "unknown" now.

I went ahead and established a new account under the same email in order to post this. Why did this happen? Is there any way to recover my old account? Thank you.


  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    I believe the Mods were removing inactive accounts.
    Quicken Subscription HBRP - Windows 10
  • splasher
    splasher SuperUser ✭✭✭✭
    I believe the Mods were removing inactive accounts.

    And the system deleted a few that weren't inactive as in your case.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
  • MarkyBCus
    MarkyBCus Member ✭✭
    That’s a bummer. Any way to get it restored? I missed some responses to my last post.
This discussion has been closed.