Hello @ John M Andersen
Thank you for posting in the Community,
though I’m sorry that you are running into this issue with the sign in request.
Quicken 2004 is a discontinued version and as such, there is always a chance
that there will be issues with the software functionality. I’d like to ask,
when being prompted for your Quicken password, are you entering it and are you
able to sign in and access your Quicken Data File?
Try these steps to clear the password
request: hold CTRL on your keyboard and from the top left menus, select FILE
> FILE OPERATIONS > VALIDATE AND REPAIR. In the pop up that appears, the
first option on the left should be VALIDATE FILE/ AUTHENTICATION BLOCK WILL BE
I am not able to verify that it will
appear exactly in this way as I do not have the tools for the discontinued
product, but if these steps bring the expected results, this may remove the sign
in prompt that you are seeing.
- Quicken Diana