Thank you for
reaching out on the community and telling us about your issue. How long has this issue been happening? Is it happening with multiple accounts or just one? Have you done any troubleshooting? What version of quicken are you currently on? You can check by going across the top to help > about quicken.
I would recommend taking a look at this article here for more information about the CC-502 error. It'll go over some troubleshooting steps that we can take.
Once you get a chance to answer a couple more questions please let us know!
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