Quicken running slow

Answers
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Hello @karen m,
Thank you for posting about your concern. Please see each step in the following 3 articles to see if you can restore the speed of using Quicken as expected:- Quicken Performance Troubleshooting
- Advanced Data File Troubleshooting to Correct Problems With Quicken for Windows
- Connectivity Troubleshooting
If need be, you are welcome to contact support directly for one-on-one help.0 -
Slow performance?
Please provide more details about your Quicken data file.
I'd like to know if you have account registers where a single account is approaching or exceeding 16,000 transactions.
What is the file size, in KB, as shown by Windows File Explorer?
And I'd also like to see the "File Information" window (See below)
Is any cloud backup software (Dropbox, MS OneDrive, etc.) actively accessing your Quicken data file while Quicken is running?
What is the complete file name of your Quicken data file (e.g. C:\Users\username\Documents\Quicken\QDATA.QDF)?
How much total RAM do you have installed? How much of the available RAM is in use? Task Manager will give you this information. 80% or higher?
What version of Windows are you running?
About file size and number of transactions:
You can find out how many transactions you have in your data file by doing this:
- Click Tools / Account List. This should tell you how many transactions you have in each of your accounts in an optional column, "# of Transactions".
If this column is not shown in the Account List, click the Options button at the bottom of the Account List window, then click "Number of Transactions" to add the column.- File Information: Click Help in the Menu Bar. CTRL+click About Quicken and it'll give you a File Information box. Please capture an image snapshot of this File Information box and attach it here.
The Windows Snipping Tool (available with Windows 7 and newer) can be used to capture a partial screen image and save it to a file of file type PNG, JPG, or GIF.To attach the image here, start composing your response. At the top of the text entry window you'll see a row of icons beginning with B I S
Click the landscape "Attach image" icon. It will allow you to select and upload the captured image file from your computer. You can also try to drag and drop or copy and paste the image. The captured image will be inserted at wherever the cursor is located in the text.
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OK, here is what I could find.
No accounts with more than 4000 transactions.
File size is 180mb
File information attached.
It is possible that OneDrive is accessing my data file as I do keep that file on my computer under OneDrive. I hadn't thought of that as an issue as was thinking that it was on my computer but guess It is syncing with OneDrive.
For RAM, I think it is saying 16GB DDR3 and right now with quicken open and other stuff open 6.1GB is being used.
I am running windows 10 Pro version 1903.
Let me know what else you might need to help. It was funny cause just opening the account list and scrolling through it even is slow. It does act like it is just too big.
I am going to move the file also to just my local PC and see if that makes a difference. I will let you know.0 -
Well, I looked again and it shows the file I'm using is on my local PC and not under my One drive folder. I forgot to send the file name as well as wasn't sure how to get the entire name. Here is the path though: C:\Users\Munsell\Documents\Quicken
and the actual current file name I am working with:
Quicken file on Euless PC 5.16.20.QDF0 -
Chances are that onedrive is syncing the documents folder. Please verify via file explorer that there is no green icon next to that file name. If there is you need to remove it from onedrive syncing.Quicken Premier Subscription, Windows 11 Home0
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Bob_L said:Chances are that onedrive is syncing the documents folder. Please verify via file explorer that there is no green icon next to that file name. If there is you need to remove it from onedrive syncing.
C:\Users\Chris\OneDrive\Documents
Signature:
(I'm always using the latest Quicken Windows Premier subscription version)
This is my website: http://www.quicknperlwiz.com/0 -
Is the slowness with every account, or just one/some of them?
Are the slow entry accounts investment accounts?Signature:
(I'm always using the latest Quicken Windows Premier subscription version)
This is my website: http://www.quicknperlwiz.com/0 -
Its a general slowness with the whole program. None are investment accounts. I notice the issue primarily when I am accepting downloaded transactions. I used to be able to enter them as fast as I could click and add the categories and/or tags but now between each entry, I get a circle while it "processes". It only last a second or two but is so frustrating. Do you think it I reinstalled quicken that might clear anything?0
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karen m said:Do you think it I reinstalled quicken that might clear anything?
Using QcleanUI to Fix Installation Issues with Quicken for Windows
Signature:
(I'm always using the latest Quicken Windows Premier subscription version)
This is my website: http://www.quicknperlwiz.com/0