Dowloading transactions from Suntrust

hosackk
hosackk Member ✭
in Errors and Troubleshooting (Windows)
Since downloading the latest Release R27.42 for Windows, I am unable to download transactions from Suntrust. I chatted with a Quicken rep yesterday and they said it was an issue on the Suntrust side and to contact them. I called Suntrust this morning and they said it is an issue on the Quicken side. Around and around we go. The rep at Suntrust said Quicken is working on a patch. Is this true? Thank you!

Answers

  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
    edited August 2020
    @hosackk - I've been able to download from Sun Trust (2 savings and 2 checking accounts) so I don't think this is an issue that affects everyone.
    Are you getting any error messages/codes when you try to download?
    [Removed Steps]
    (QW Premier Subscription: R39.23 on Windows 10)
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