Receivables invoicing auto generated numbering off

Jewls
Jewls Member ✭
in Errors and Troubleshooting (Windows)
We accidentally typed an incorrect invoice number and saved it. Now everytime we create a new invoice it's trying to auto increment from that incorrect number even though we deleted it. How do we get the invoice incrementing sequence corrected or change what is in it's memory. We are 2020 quicken home, business and rental property Verison R27.42

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  • Quicken_Natalie
    Quicken_Natalie Moderator mod
    edited August 2020
    Hello @Jewls,

    Thank you for taking the time to visit the Community and post your issue, although I'm sorry to hear that you're experiencing these difficulties in Quicken.

    If you have not already, I suggest restoring from a backup file created before the issue began to occur.

    https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

    If the issue persists, or if restoring from a backup file is not a viable solution, I'd suggest next taking a look at the information and steps available in this Support Article.

    Please let us know if this helps to resolve this matter for you!

    Thank you,

    Quicken Natalie

     

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