Allow networked quicken file warning to be disabled permanently

Recently a warning was added to Quicken that reads as follows:

"Quicken has detected that you are accessing your date [sic] file remotely through DropBox, cloud storage, Google Drive, USB, or another remote source. To avoid possible damage to your data, we recommend that you move your data file to a drove on the same computer as your Quicken application.

Select "Close File" to close the file. Once file is closed, move your data to a local drive. Select Continue if you want to keep accessing the data file remotely."

This warning may be appropriate in some, or even many cases. But you have many users who have been running their Quicken files from local networked storage without issues for decades, including me. For these users, we would appreciate the ability to disable this warning permanently.
28
28 votes

Implemented · Last Updated

This request has been implemented with the R28.16 release.

«1

Comments

  • Eastwayroad
    Eastwayroad Member ✭✭
    After the upgrade when I try to switch accounts within QWin I get a dialogue box:
    "Quicken has detected that you are accessing your data file remotely through DropBox, ...... or another remote source. To avoid possible damage to your data, we recommend you move your data file to a drive on the same computer as your Quicken application"
    My active data file is indeed on the same drive as the application. If I click through to "continue" I'm able to open the file. But the warning message comes up every time I try to open a file.
    The only change I've made is the recent upgrade.
  • MrBunter
    MrBunter Member ✭✭
    Count me in on the number of people who want to disable this message. Show it once, give me a check box to acknowledge and disable it, and move on.

    My data file resides on a NAS. I know the risks, I know the ways to mitigate those, I sometimes do have to restore from backup, but I am aware of all that and it is the best configuration for our setup. The files are backed up numerous places, both on the network and periodically on a USB stick.

    Further, Quicken does not allow two computers to access the data file at once, something their admonishments do not seem to realize. I get an error banner if I try to open the data file while my wife has it open.

    My primary computer is a laptop that I travel with. I do not want the data file traveling with me. Not only would that mean my wife could not access it, it creates more of a security risk than the risk of corruption by the data residing on our NAS.

    I don't need Quicken scolding me every time I open the program that my configuration is one they don't recommend. If I wanted their recommendation on the subject, I would ask them.

    And for the record, if several different computers may access Quicken, and each has its own data file, the chances of something getting screwed up are far more likely than data file corruption. The files may stay in tact, but the accuracy of the data they contain will eventually deviate. Not a great situation for financial software.
  • kolohe
    kolohe Member
    I hate "me, too", posts, but I want this message to go away as well.

    I have been running Quicken with the data file on a NAS ever since I've had one. Before that, the Quicken file lived on one of our desktop machines and we accessed it from the other. In all of this time, Quicken has ALWAYS been able to detect when the file is open on another computer, so I don't understand why some keep making the argument that it can't tell. I have never had any issues with network failures messing up the database. This may be because all my connections are wired.

    l have considered iSCSI (and tried it with a LightRoom database), but it was more prone to disaster than this is.

    The main point is - give me the option to accept the risk.
  • jackcigar
    jackcigar Member
    ditto
    Same Problem
  • apolonio
    apolonio Member ✭✭
    Kolohe, isn't that Hawaiian for troublemaker, (I am from Molokai), I'd rather not use iSCSI and prefer a file level share. Hopefully quicken team will allow us to suppress this dialog warning. I realize change happens, but wondering if they get so many support calls regarding corrupt files via network share that they had to do this.

    Still we pay a subscription now, and removing the ability to put it on remote storage just adds another reason for me to seek alternatives.
  • I ran the update this morning, and now see this message for the first time. It's not only annoying but incorrect - since my Quicken exe and data files are all on my laptop i.e. there is no remote file storage ... hopefully there's an easy & quick fix.
  • chrisg773
    chrisg773 Member
    I just updated this morning and this is super annoying. I have multiple quicken files and every time I open or switch files I have to clear this prompt (and the default button is Close File, rather than Continue. I get the point that you want everyone to use a local file. You're obviously making it as difficult as possible to ignore this message, but I run Quicken in a virtual machine on Parallels, so everything is a network drive for this system.

    Is there no one working on UX for this application? At the very least a "Don't remind me again" option would have been a no brainer when rolling this out. C'mon!
  • TonySedler
    TonySedler Member
    This warning also shows up when using automatic updates. I have to confirm every morning. Please allow users to acknowledge once and not show again.
  • jpdyer51
    jpdyer51 Member
    I also absolutely hate this warning message. I have been using an encrypted flash drive for many years without issue. I feel more secure being able to remove my sensitive data from my laptop when traveling. I am aware of the risks, have many backups, and should be allowed to make my own decisions. ONE warning from Quicken is enough. It is ridiculous that there is no way to turn this message off. This is VERY shortsighted of the Quicken developers.
  • jcnassoc
    jcnassoc Unconfirmed, Member
    Come on, Quicken!

    Please, please, please allow us to get rid of this nagging message each time we go into our favorite financial management program.

    Concept / concern is well-founded, but your not considering that IT techies like me can make it appear to Quicken that I'm using data remotely when--in fact--it's all very much local.

    Why wouldn't you give users an option to disable that warning? Are you my big brother???? (I can live with that if I get my cut of the family business!)

    Thanks!
  • chad18
    chad18 Member
    Before I stop using the product altogether.

    I get it, there probably have been support incidents with people using remote Quicken files. But I keep all my important files stored on a local server. Not the PC I am using.

    I have read the warning that pops up every time Quicken starts since the latest update. Which then requires I click Continue before the program opens. I understand the risks and accept responsibility for having my file on a local server.

    Now give me the ability to permanently dismiss it. If it continues to pop up every time I start the program, I won't be using Quicken for much longer.

    Thanks.
  • Kevin Jarrett
    Kevin Jarrett Member ✭✭
    Upvoted. Ridiculous, annoying, unecessary (beyond once). MAKE IT STOP!
  • Hello, we've had Quicken data file on the server to be backed for years, but recently this pop up comes up when opening Quicken:

    "Quicken has detected that you are accessing your data fil remotely through Dropbox, cloud storage, Google Drive, USB, or another remote source. To avoid possible damage to your data, we recommend that you move your data fil to a drive on the same computer as your Quicken application.

    Select "Close File" to close the file. Once fil eis closed, move your data fil to a local drive. Select Continue if you want to keep accessing the data fil remotely."


    Has something changed that makes accessing remotely more of a problem? Is there a way to get this pop up to disappear and stop coming up every login? Clicking continue just gets rid of it until Quicken is re-opened.

    Thanks!
  • Eastwayroad
    Eastwayroad Member ✭✭
    I run QWin on my Mac via Parallels and I too get the above annoying message even though my data file sits in the same Windows partition as the QWin application.
  • dmsample
    dmsample Member
    I did a Quicken update the other day and now the message appears about my data file being on a remote drive. My Quicken data file has been on our local NAS drive for YEARS and I do not want to move it to my local drive. I thought maybe I could turn off this warning message in preferences, but I did not see anything. I like to download my transactions automatically in the early morning and now it won't run until this message is dismissed. I would like the ability to dismiss this warning FOREVER and I hope Quicken comes out with a fix for this SOON.
  • splasher
    splasher SuperUser ✭✭✭✭
    I run QWin on my Mac via Parallels and I too get the above annoying message even though my data file sits in the same Windows partition as the QWin application.
    That really sucks.  You are following the rules and still get dinged.  Oddly enough, I use VeraCrypt to encrypt and store my Quicken data files on the local drive, but they appear to Windows programs as a separate drive and Quicken doesn't complain about that.  Go figure.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
  • erintell
    erintell Member
    My Quicken for Windows Subscription has updated, but this update has brought along an annoying nag I can't get rid of. My Quicken files are stored on the network, so I everytime I try to open one of my Quicken files I receive a dialog box asking me if I want to close the file and move it to a local location. How can I get rid of this message?
  • Trk1
    Trk1 Member ✭✭
    Same issue here. Would like to turn off the "Quicken has detected that you are accessing your data file remotely" message. Been storing Quicken files on NAS for as long as I've used Quicken.
  • mikeweberatl
    mikeweberatl Member ✭✭
    I’m also very annoyed by this – been running Quicken inside a Windows virtual machine on my Mac for nearly a decade and the data file is stored outside the virtual machine but on the same computer. Never had an issue.
  • MHSwizzleStick
    MHSwizzleStick Member ✭✭✭✭
    Note that the blue Vote box at the top of this thread now says "This request has been accepted and will be implemented in a future release." Relief is coming...
  • cskeel
    cskeel Member
    I am in full agreement with how annoying the message is and am glad it will be fixed. However, going one step further, how would the makers of Quicken prefer the data file be stored when multiple computers are accessing the data? (one at a time) My wife and I each use our own desktop to access the data file which is stored on a Windows server. The server disk is a RAID 5; it resides on two additional servers thru DSF; resides on the external backup drive; and has multiple versions stored in previous versions. This is much safer than the data file being on a local disk.
  • fpmorrison
    fpmorrison Member
    +1 for adding ability to suppress the prompt for those of us who use NAS and accept the risks.
  • MrBunter
    MrBunter Member ✭✭
    > @cskeel said:
    > I am in full agreement with how annoying the message is and am glad it will be fixed. However, going one step further, how would the makers of Quicken prefer the data file be stored when multiple computers are accessing the data? (one at a time) My wife and I each use our own desktop to access the data file which is stored on a Windows server. The server disk is a RAID 5; it resides on two additional servers thru DSF; resides on the external backup drive; and has multiple versions stored in previous versions. This is much safer than the data file being on a local disk.


    Your configuration is not unlike ours, just substitute NAS for Windows server and RAID 1 for RAID 5. I have two NASes, and the file is backed up from one to the other daily, and also synced to one of the desktops. Both NASes are RAID1. It gets backed up from the desktop on a daily basis to an external drive and on a weekly basis to a USB thumb drive. The program backs up the data file every time it closes, and those back ups go through a similar sync and backup process as the data file.

    My wife and I both work at home in different businesses, and the Quicken files are not the only files that get that level of redundancy and backup. I won't even go into the network and system security we have. The whole thing makes the IT support at the company I work for drool.
  • jmulach
    jmulach Member
    This error message is also appearing for users that are running a windows 10 image on VMware fusion on their Mac. This message should not occur for those users.
  • > @splasher said:
    > HEY FOLKS.  You have to vote by clicking on the triangle in the blue box at the bottom of the original post, making a comment does not count as a vote.
    >
    >
    >                             (Image)

    I assume that the VOTE option is now closed? I am unable to upvote this, and the status in the original blue box now says 'Planned'. If so, I hope the update comes soon !!!
  • aholekamp
    aholekamp Member ✭✭
    Looks like Voting is now closed (as others have said). I'm adding Likes and this Comment in the hopes that this increases the priority for Quicken to implement the ability to suppress the warning message.
  • splasher
    splasher SuperUser ✭✭✭✭
    aholekamp said:
    Looks like Voting is now closed (as others have said). I'm adding Likes and this Comment in the hopes that this increases the priority for Quicken to implement the ability to suppress the warning message.
    Did you read the note in the blue frame that says they plan on fixing this issue?  Once "planned", voting is over, the users won.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
This discussion has been closed.