Ability to manually match transactions on Quicken Mobile [edited]

Scott Rose
Scott Rose Mac Beta Beta
Hello there,

My Quicken Mobile app automatically downloads transactions from my bank into my account register.

Is there any way to use Quicken Mobile to MATCH these newly-downloaded transactions to pre-existing transactions in my account, just like I can use Quicken Mac to match newly-downloaded transactions to pre-existing transactions on the Mac?

Thanks,
Scott
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  • Quicken_Natalie
    Quicken_Natalie Moderator mod
    edited August 2020
    Hello @Scott Rose,

    Thank you for taking the time to share this issue with the Community, although I apologize that you're experiencing these difficulties when using the Quicken Mobile App. 

    If you have not already done so, I suggest taking a look at the information outlined in this Support Article, for any steps that may be helpful in troubleshooting this. 

    I'd specifically recommend resetting your Cloud data, as well as making sure that you are looking at the correct data file on the Mobile App. 

    If the issue persists, you may consider contacting Support directly for more advanced assistance.

    https://www.quicken.com/support#contact-support

    Support has the ability to establish a screen share session with you to best help identify a solution.

    Thank you,

    Quicken Natalie

     
  • Scott Rose
    Scott Rose Mac Beta Beta
    edited August 2020
    (Removed-Argumentative) I was asking if a particular feature from Quicken Desktop is available on Quicken Mobile. If anyone knows the answer, I am still looking for the answer. Thank you!
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @Scott Rose

    At this time there is no option to manually match two transactions via the mobile app.

    However, I am unable to duplicate this scenario. If I have manually entered transactions in the mobile or desktop, at no point am I ever able to get the downloaded transaction and the manual transaction to display in the mobile unmatched.

    If you are experiencing this, I would take a look at the troubleshooting steps above as it sounds like there may be an underlying issue.

    I hope this helps!

    -Quicken Tyka
    ~~~***~~~
  • jjstipe
    jjstipe Member ✭✭
    I’m with Scott. It is a thing. I have 2 transactions in my register on mobile that did not match. They are the same amount, but I entered the payee slightly different that what Quicken downloaded, so they didn’t “match”. There needs to be a way in Quicken Mobile to manually match transactions.
  • Quicken_Natalie
    Quicken_Natalie Moderator mod
    edited August 2020
    Hello @Scott Rose & @jjstripe,

    Thank you for bringing this to the attention of the Community!

    I went ahead and turned this Discussion into an Idea thread so that other Users are able to vote on it.

    Please be sure to add your vote by clicking on the gray triangle right above the current vote count, located in the blue box at the beginning of this thread:

    Our developer's review Idea threads to get an idea of what people would like Quicken to offer.

    Thank you,

    Quicken Natalie

     
  • Scott Rose
    Scott Rose Mac Beta Beta
    @Quicken_Natalie

    @Quicken_Tyka seems to be confused with my initial request.

    Let me clarify in more depth about my situation:

    Quicken matches downloaded transactions to manually-entered transactions perfectly fine in the vast majority of cases. So this isn't a "problem" or "bug" in Quicken that I'm trying to fix.

    But if you travel internationally like I do, you have to “match transactions” all the time because of fluctuating currency exchange rates on a daily basis.

    For example, I might enter in an international transaction as $10.03 USD, but when the transaction finally gets downloaded from my bank, the transaction finalized at $9.98 USD.

    This is because of fluctuating currency exchange rates. Because of this, I have to continually match transactions on a daily basis whenever I’m doing international travel. 

    In other words, my manually-entered transactions are always off by a few cents from the transaction which was downloaded from the bank.

    So "matching transactions" is a part of my everyday life in Quicken Mac.

    Currently, there is no ability in Quicken Mobile to “Match Transactions”. Since Quicken Mobile now has the ability to download transactions from the Internet for us, I would really benefit from having this “Match Transactions” on Quicken Mobile.

    If you could bring “Match Transactions” to Quicken Mobile, then I could do even MORE of my financial accounting with Quicken Mobile! :)

    Alternatively, it would be very very cool if Quicken's automatic match feature gave us a "fluctuation range" of a few cents — so it would automatically match transactions if they were just a few cents off.

  • pcather
    pcather Member
    My problem is that I have transactions entered into the desktop were the payee was entered slightly differently. Therefore, they are not matching automatically. There needs to be a way to match manually on the mobile.
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