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Please modify community logon page

starrynights9
Member ✭✭
Feedback/ suggestion:
1. I feel the community logon page could say "User IDs and passwords for community.quicken.com are different from your User ID/ password for your Quicken.com (product purchase and personal data) account. If it's your first time logging into the community, you will need to create a new community account."
2. Also tell new users in 1 place how many different types of user ID/ passwords they may need: data, vault, community. (others too?)
3. Quicken needs to anticipate basic things like the above, across its products and webpages, to save new customers time. Else new customers will shy away. It's a minor thing, but it's a sign.
Thanks so much for considering.
1. I feel the community logon page could say "User IDs and passwords for community.quicken.com are different from your User ID/ password for your Quicken.com (product purchase and personal data) account. If it's your first time logging into the community, you will need to create a new community account."
2. Also tell new users in 1 place how many different types of user ID/ passwords they may need: data, vault, community. (others too?)
3. Quicken needs to anticipate basic things like the above, across its products and webpages, to save new customers time. Else new customers will shy away. It's a minor thing, but it's a sign.
Thanks so much for considering.
0
Comments
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Hi @starrynights9 ,thecreator - User of Quicken Subscription R32.12 USA & Quicken 2017 HBRP R20.6 USA
Windows 10 Pro 32 & 64-Bit Build 21359.1
also Windows 10 Pro 64-Bit Build 19042.928
Note: Holding Down the Left Shift Key or Left Ctrl Key produces Window with Quicken 2019 in the Title Bar when click About Quicken,
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=11 -
@thecreator, thanks!
Your answer will help many folks.
But my issue still stands:
- I know "how to" create an account (fairly obvious).
- What was not obvious was WHETHER this is a different logon than the main Quicken user logon. So Quicken needs to improve the MESSAGING on the community logon page, for the sake of newcomess.... so that users to do NOT need to spend time searching in the community. Thanks0
This discussion has been closed.