Latest Quicken Update deleted an account

freakofmusic

I had a manual loan setup that is non-existent now after the latest update. It re-categorized all my past loan payment transactions and the loan is gone. Restoring from a backup did nothing. Any suggestions?

Frankx

Hi @freakofmusic,

When you say " Restoring from a backup did nothing." are you saying that the manual loan account does not appear in that file?  If so, it is unlikely that the "latest update" caused the problem.

Have you tried an older backup file to see if an older backup has the account?

Also, to which account (or type of account) did the "past loan payment transactions" get "re-categorized"?

Frankx

Frankx

Hi @freakofmusic,

When you say " Restoring from a backup did nothing." are you saying that the manual loan account does not appear in that file?  If so, it is unlikely that the "latest update" caused the problem.

Have you tried an older backup file to see if an older backup has the account?

Also, to which account (or type of account) did the "past loan payment transactions" get "re-categorized"?

Frankx