Changes to Quicken-Chase Bill Pay Functionality Due to Quicken Bill Pay Termination?
This is a long post. The purpose of this post is to identify, with some specific detail, how I use Quicken and Chase Bill Pay (CBP) together and to confirm what I believe we have been told - that the termination of Quicken Bill Pay will not impact Quicken-Chase Bill Pay functionality in any way. In summary, I use Quicken to remind me of payments due, and to plan and schedule those payments, as well as sending that information to my Chase checking account, where the actual bill payment takes place.
This post asks a few more specific questions, that I used to think about how the Quicken software interfaces with Chase. The answers to those questions are intended to identify, with additional detail, what is functional today, 8/9/2020, with Quicken Version 27.42 Build 184.108.40.206, and CBP. And, I believe, what is expected to continue to be functional as Quicken implements further modifications to terminate QBP, and as it continues to update the software to respond to various user needs, such as functionality still not offered by Quicken Bill Manager. As we all know, the devil is in the details, which are the essence of these questions, hence the long post. Please bear with me.
As most are aware, the currently functional Quicken Bill Pay, (QBP), by Metavante, and its Quicken – QBP communications will be terminated on 8/31/2020. Thank you to Quicken for providing this information well in advance of the end of QBP.
For what it is worth (FWIW), I am using Quicken – Home, Business, & RP 2020, Version R27.42, Build 220.127.116.11 running on Windows Pro 10, version 1909, (10.0.18363), Build 18363.959.
In response to the demise of QBP, I migrated my online bill payment activities to my bank’s online bill payment system. At this time, bill payments are working well, using Quicken and CBP, without any significant issues or problems. There was an issue a few weeks ago, where all payment information transmittal to Chase failed, or was entered again and again, but it seems to have been corrected, at least for me. Thank you to Quicken and/or Chase for fixing that problem.
Quicken has also stated that bill payments using bank bill pay systems, initiated through “Direct Connect” communications from Quicken, will continue to function without any changes on the part of the user. In short, they will not be impacted by the termination of QBP. However, I have seen little real detail confirming these Quicken statements, and little recent communication from Quicken confirming this is still correct.
There have been a significant number of posts in this forum addressing this subject and specific issues and their resolution, but again, I have not seen any recent general confirmations by Quicken that bank bill pay availability and functionality will not be affected by the termination of QBP. Thank you to the expert users who have commented on this, including @sherlock, @Chris_QPW, and @ps56k. Nonetheless, the silence from Quicken has prompted me to read what is out there, again, and to create this post. My more specific details and questions follow:
1) My online payees, (about 65), are listed in the “Tools/Online Payee list”, and I can add new payees, and edit or delete existing payees by going to that list. The Financial Institution, (FI), shows up as “Chase”, as I would expect.
a. Will the Online Payee List continue to exist in its current form, and allow adding to, editing, and deletion of current payees, as can be done now? Will these changes flow to Chase Bill Pay, as the payee is used, as they do now?
b. Of the 65 or so online payees, I have recently paid some that had not been used for some time, (over a year), in Quicken, and were not in my Chase account bill payee listing. Again, these new, (to Chase), payees flowed / were added to the Chase list of payees, from my Quicken “Online Payee List”, and payments followed without issue. Will the online payee list in Quicken remain complete, and will I still be able to use such old existing payees in the Quicken “Online Payee” list, (now showing only Chase under the Financial institution box), that have not yet been used, with Chase Bill Pay? In other words, will the payee information still flow to Chase and function properly, as they do now? Or do I need to take some other action now so these as yet unused (with Chase Bill Pay) online payees are available in the future?
2) My income/deposits and Bills/payments, are listed in the “Tools/Bill and Income Reminders” listing. There are about 75 items in my listing ranging from every two weeks to every other year. Some are automatically entered into the applicable account register/s, (typically repeating payments or deposits, for subscriptions or services received, or income, and initiated by the payee or income source, (no payment action required by me or Chase). Those amounts and other details are adjusted, on the Bill and Income Reminders “edit” screen, for all future bills or deposits as needed, before automatic entry, or again as needed, in my Quicken Chase checking account register after they are automatically entered. For manual entries, details are adjusted, as needed, on each deposit or bill payment item. This is done either in the Bills and Income Reminders screen or in the checking account register after entry. Adjustments can be made before a One Step Update (OSU) or an individual account update is performed, which sends the information to Chase. Depending on the particular item, some updates can be made after that point, but some require canceling the payment and then issuing a new payment, depending on the change to the item.
Questions: The above describes my bill payment process as it is now, before the August 31, 2020 QBP termination. After QBP termination, will the Quicken – CBP system continue to:
a. include the “Bill and Income Reminders” list, allowing the user to either automatically enter the amounts planned into the checking account or credit card account registers, or remind the user that a payment is due and allow the user to enter the amount and other details, all as Quicken does now?
b. for those bills or payments to be paid with Chase Bill Pay, will the system continue to support the user scheduling payments, as they do now, and will Quicken continue to send the payment information to Chase for payment with Chase Bill Pay, as it does now?
Continued in the next post or so ...
Thanks for reading this far,
Quicken Subscription 2020, Build 18.104.22.168, Windows 10 Pro v 1909 Build 18363.959