One step update does not respond on online services. Quicken crashes after serveral minutes

Since last Friday August 7 whenever I do a one step update and it gets to online services updating your data (tags, categories, preferences) the program does quits responding and crashes after several minutes.


  • I have the same problem. Was on phone with customer service for 2 hours and no resolution. Looks like refund time for me. What ashamed. I have always head Quicken was a leader. I have had it 2 weeks and sorely disappointed. Unfortunatley, I do not get paid to debug their system.
  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.

    Still not working?

    Let's do some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
    Please perform all the steps in this document in the order specified:
    Troubleshooting 101 - Fixing Software Installation and Data File Problems

  • Mark Peterson
    Mark Peterson Member ✭✭
    This somewhat worked, but the update a week later pretty much fixed the issue.
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