How to remove personal information provided to Metavante for Quicken Bill Pay

System
System Member admin
in Paying Bills, Online Billers & Reminders (Windows)
This discussion was created from comments split from: It would be handy when migrating into Bill Manager to be able to "shut off" the old Quicken Bill Pay.

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  • ThrowerGB
    ThrowerGB Member ✭✭
    What arrangements has Quicken made with the old Quicken Bill Pay provider Metavent to delete all of our personal information from their records.
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    edited August 2020
    Hello @ThrowerGB

    Thank you for taking the time to visit the Community to post your question, although I apologize that you haven't received a response.

    Metavante is a 3rd party company, therefore we do not have access to accounts and information that was provided to this company by members to use the Quicken Bill Pay service.

    I would recommend reviewing the Metavante's Terms and Conditions. If you have further questions regarding personal information held by Metavante, I would reach out to them directly.

    Telephone: 1-877-486-8844

    Email: [email protected]

    -Quicken Tyka

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