Please check internet connection and retry. [Error:Name_Not_resolved]

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  • rbeauman
    rbeauman Member
    I've installed 2017 and uploaded my data file but I see quicken for a second then get the following message: Please check internet connection and retry. [Error:Name_Not_resolved] How do I get past this?
  • Hello @rbeauman,

    Thank you for providing this additional information and the screenshots, although I apologize that you have not yet received a response.

    Unfortunately, you are running an unsupported version of Quicken, however, the Community is a great place to post where other Users may come along with some feedback and/or advice to offer.

    Alternatively, if and when you are ready to upgrade to a current release of Quicken, our Support Teams would be happy to assist with the upgrade process, as well as working through this issue with you.

    Thank you,

    Quicken Natalie

     
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