Please check internet connection and retry. [Error:Name_Not_resolved]


  • rbeauman
    rbeauman Member
    I've installed 2017 and uploaded my data file but I see quicken for a second then get the following message: Please check internet connection and retry. [Error:Name_Not_resolved] How do I get past this?
  • Hello @rbeauman,

    Thank you for providing this additional information and the screenshots, although I apologize that you have not yet received a response.

    Unfortunately, you are running an unsupported version of Quicken, however, the Community is a great place to post where other Users may come along with some feedback and/or advice to offer.

    Alternatively, if and when you are ready to upgrade to a current release of Quicken, our Support Teams would be happy to assist with the upgrade process, as well as working through this issue with you.

    Thank you,

    Quicken Natalie

This discussion has been closed.