Quicken Community is moving to Single Sign On! Starting 1/22/21, you'll sign in to the community with your Quicken ID. For more information: http://bit.ly/CommunitySSO

TD Bank CC not available for update

flagholder
flagholder Member ✭✭✭
TD Bank CC was working... was able to use one step update.

today said not available ..or something like that. no number error message.. Tried resetting account.... Deactivated download and tried activating and only option it sets up is to go to the bank website and download a file. No direct connect option, etc. Might be that TD bank changed some security settings?
Was able to go to bank website and download transactions into Quicken..
R 28.18 27.1.28.18
Quicken 2020

Best Answer

  • flagholder
    flagholder Member ✭✭✭
    Accepted Answer
    Finally today, 8/20 resolved.. was able to connect and download.

Answers

  • flagholder
    flagholder Member ✭✭✭
    edited August 2020
    Tried this...
    Tools > Account List
    On the row for account in question, click the Edit button.
    In the pop-up box, click on the Online Services tab > click the blue text to Deactivate.

    Then go back to the General tab of the pop-up box >

    Delete the Financial Institution name and Account number from the data entry fields in the upper right of the pop-up box. Click OK.
    (We're trying to force Quicken to completely forget it ever knew how to contact the Financial Institution for this account.)
    Close the Quicken software.

    Re-open the Quicken software.
    Reactivating a Deactivated Account
    Tools > Account List
    On the row for account in question, click the Edit button.
    In the pop-up box, click on the Online Services tab > click the blue text Set up Now >
  • flagholder
    flagholder Member ✭✭✭
    Sorry, we encountered an error, it's not your fault. message
  • flagholder
    flagholder Member ✭✭✭
    Accepted Answer
    Finally today, 8/20 resolved.. was able to connect and download.
This discussion has been closed.