Is it a known bug that mobile app shows the hidden categories?

It seems like the chat support staff are not clear on this. Please advise.


  • Quicken Hugh
    Quicken Hugh Alumni ✭✭✭✭
    edited August 2020
    Hello David
    Thank you for posting about your concern. If you will please, within the Quicken software, go to Help > Report a problem and please do submit additional information about the exact situation you are experiencing. The more information we have documenting the exact situation, the more quickly we can get to a resolution on this. 
    Are you getting any error codes at all? (If so, exactly what does the error code say?) 
    Thanks for your help.
  • OK, done. Thank you. No error messages.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Personally I see this as a "wasn't designed" issue.

    As in there isn't any thing in Quicken Mobile/Web that "knows about" the "hidden" state, it has never been designed into it.  In fact the category system itself isn't what one might expect.  Select the pull down menu in the category in Quicken Web on a transaction and you will find that the category menu that is presented doesn't look like the one you have in Quicken Desktop.  It is a "disjointed" separate system, let alone knowing anything about the state of you Quicken Desktop category (hidden or not).
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website:
This discussion has been closed.