Unable to add Amazon Store card to Online Billers

When trying to add Amazon store card I keep getting a message that my account is locked. It is NOT locked. See attached.


  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @Greg Brown

    Thank you for taking the time to visit the Community to report this issue, although I apologize that you having trouble adding your Amazon account.

    If you haven't done so already, please take a moment to navigate to Help > Report Problem to report this biller issue to our development team for research.

    I have taken the liberty of reviewing the online biller profile for Amazon and have reported this biller.

    Please allow 48 hours before attempting to update again, please let me know if you still do not receive a code after doing so.

    Thank you,
    -Quicken Tyka
  • Greg Brown
    Greg Brown Member ✭✭✭✭
    I am still having the same issue, and now there are 3 amazon online billers with the same error, and I can't delete any of them. It says they can't be in an error state to delete them...😕
  • Greg Brown
    Greg Brown Member ✭✭✭✭
    And I did submit an error report
  • RobMinLA
    RobMinLA Member
    I am having the same issue with State Farm. I submitted a report as well.
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