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One Step Update

One Step Update is not downloading transactions from my bank (BBVA) and doesn't add a check number on a payment. Help!

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Answers

  • Quicken Diana
    Quicken Diana Moderator, Employee mod

    Hello @ Barb

    Thank you for posting in the Community, though I’m sorry that you are experiencing this issue with the One Step Update.

    Following the One Step Update function is an error message presented? If there is, what is the message and/ or error code? You mentioned that the process also does not add a check number to the payment. Are you using your financial institutions bill pay system, Quicken Bill Manager or Quicken Bill Pay?

    These details will help us narrow down the issue.

    Thank you

    - Quicken Diana


  • Barb
    Barb Member ✭✭
    Diana,
    There is no error message presented.
    I'm using Quicken Bill Pay.

    Thanks, Barb
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