Mobile app doesn't sync with desktop

krherndon

I hit the add transaction button on my phone but it never appears on my desktop. I still have to manually enter it on my desktop.
Why is that button there anyway.

krherndon

Quicken Mobile does not sync phone to desktop. When adding a transaction on the phone it never appears on the desktop unless I add it there also.
I see no point in having an ADD TRANSACTION button on the mobile app if it doesn't really add a transaction on the desktop. In fact why have the mobile app at all? I could use Keep Notes to record transactions and enter them when I got home.

Diana

Having this same issue. It really makes me wonder why I would even bother with Quicken Mobile.

UKR

Please see if these articles help solve your problem:
https://www.quicken.com/support/troubleshooting-quicken-mobile-companion-app
and https://community.quicken.com/discussion/7856172/faq-common-mobile-web-sync-errors-and-solutions#latest