Slugish performance after last update

Since the last update I am feeling a slugish performance on my Quicken for Mac (5.17.6 / macOS 10.15.6). Clicking on + to create a new transaction consumes more than 1 second and it is not instantaneous anymore. Clicking on different accounts takes more than 2 seconds to load account transactions. Budget is taking almost 5 seconds to load. And so on...
My file is lenghtly (10+ years) but not too big (only 32MB). Does anyone have a clue on what can be done to improve performance overal?
No, there are no reports' windows opened and I have only the main Quicken window.

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Accepted Answer
    Hello @The drummer,

    Thank you for reaching out to the Community about your issue, though I am sorry to hear that you are experiencing this.

    Do you have a recent pre-update backup you can restore? To start with, I suggest restoring a backup file to see if the same issue occurs in the restored file. If needed, please, review this support article. Scroll down until you see Quicken for Mac and open the blue dropdown section(s) titled Restore Quicken data and/or Restore an automatic backup for instructions on how to restore a backup.

    Let us know how it goes!
    -Quicken Anja

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Accepted Answer
    Hello @The drummer,

    Thank you for reaching out to the Community about your issue, though I am sorry to hear that you are experiencing this.

    Do you have a recent pre-update backup you can restore? To start with, I suggest restoring a backup file to see if the same issue occurs in the restored file. If needed, please, review this support article. Scroll down until you see Quicken for Mac and open the blue dropdown section(s) titled Restore Quicken data and/or Restore an automatic backup for instructions on how to restore a backup.

    Let us know how it goes!
    -Quicken Anja
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