Ameris Bank Business account - can't connect

LivTheDream

Initial connection to Ameris Bank (Business account) was successful (had to play around with the order of the 3 factors (company ID, uname and pass) but cannot sign on successfully now (even though Q keeps saying successful) so can't download new transactions. Anyone else having this issue?

NotACPA

Ameris Bank seems to have 3 identities in Q:

Ameris Bank    http://www.amerisbank.com/    NA    https://cibng.ibanking-services.com/cib/CEBMainServlet/Login?FIORG=466&FIFID=061201754    ACTIVE    BANKING,ACCOUNTINFO,PAYMENT&DIRECT    BANKING&WEB-CONNECT         BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT  

Ameris Bank - Mortgage    https://www.amerisbank.com/    N/A    https://www.amerisbank.com/   ACTIVE  BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT

Ameris Bank BIB    http://www.amerisbank.com    1-800-845-5219    https://ameris.ebanking-services.com    ACTIVE         BANKING&WEB-CONNECT         BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT

Which did you use when connecting Q and the bank?  Also, since this is a business account, you probably need to get in touch with Ameris to set it up on their end.  Also note that, again since this is a business account, they might charge a monthly fee for connecting Q to this account.

NotACPA

You need to double-check with Ameris ... but I suspect that your personal accounts should use "Ameris Bank", while the business accounts should use the BIB name.

But, only Ameris knows for sure.

NotACPA

Ameris Bank seems to have 3 identities in Q:

Ameris Bank    http://www.amerisbank.com/    NA    https://cibng.ibanking-services.com/cib/CEBMainServlet/Login?FIORG=466&FIFID=061201754    ACTIVE    BANKING,ACCOUNTINFO,PAYMENT&DIRECT    BANKING&WEB-CONNECT         BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT  

Ameris Bank - Mortgage    https://www.amerisbank.com/    N/A    https://www.amerisbank.com/   ACTIVE  BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT

Ameris Bank BIB    http://www.amerisbank.com    1-800-845-5219    https://ameris.ebanking-services.com    ACTIVE         BANKING&WEB-CONNECT         BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT

Which did you use when connecting Q and the bank?  Also, since this is a business account, you probably need to get in touch with Ameris to set it up on their end.  Also note that, again since this is a business account, they might charge a monthly fee for connecting Q to this account.

LivTheDream

Hi, @NotACPA

I used the BIB option ... just not sure why it worked initially but can't get it to work again. It looks like I should be using the first option for which there is a monthly fee. With all the time I've spent in just these 3 days trying to figure it out, I'm willing to pay!

Thanks for your help!

Liv

NotACPA

You need to double-check with Ameris ... but I suspect that your personal accounts should use "Ameris Bank", while the business accounts should use the BIB name.

But, only Ameris knows for sure.