Since the update dated 09/14/2020, I get overdue (in red) notices in my register after a one step up

James McCann

See the above question

Frankx

Okay, so you are talking about the "Bill and Income Reminders".  If you haven't already (since the last Quicken update), you should reboot your computer and then reopen Quicken to see if that fixes it.

If that doesn't, first make a current backup of your Quicken file.  Then you should try the Validate & Repair process - as follows:

Before starting the Validate & Repair process, you should copy your current data file within Quicken, and use that copied file in the validation process.

The Copy steps are:

1)    Select: “File” > ”File Operations” > “Copy...”

2)    In the Pop-Up make sure all info is correct and all boxes are checked, then click “OK”.

3)    If the “Copy” process fails, it would likely be caused by a corrupt file. You can then try to bypass the corruption by holding down both the “Ctrl” and “Shift” Keys while performing step 1) immediately above.

4)    If you are asked "Ignore errors that prevent file copy?" click on "Yes".  (However you should know that doing this could cause data to be deleted.)

The “Validate & Repair” File steps are:

1)    Select: “File” > ”File Operations” > “Validate and Repair...”

2)    Make sure that the “File to validate and repair” is the new Copy you made above.

3)    Read the “warnings” and check the boxes accordingly.  (I suggest you click” “Validate file”, “Rebuild investing lots”, “Correct investing price history” and “Repair”)

4)    Click “OK”

Once the Validate & Repair process finishes, review the output and

1)    correct any reported errors that the process did not repair.

Let us know how that goes.

Frankx

Frankx

Hi @James McCann,

You are most welcome!

Frankx

Frankx

Hi @James McCann,

Can you give us some additional information so we can help you?

Are these problems related to bank accounts, credit cards, loans, or all of the above types of accounts?  Which types of register transactions are showing "overdue notices" and which type of icons are appearing?  Is this affecting one account or more than one?  Which financial institutions are involved?

Let us know and we'll take it from there.

Frankx

James McCann

All paid accounts are listed on the home page, both as paid in black and in red as overdue. This occurs after one step update. I use IGNORE to cancel the red ones but they reappear if I one step update again.
This happened after I updated on Sept 14

Frankx

Okay, so you are talking about the "Bill and Income Reminders".  If you haven't already (since the last Quicken update), you should reboot your computer and then reopen Quicken to see if that fixes it.

If that doesn't, first make a current backup of your Quicken file.  Then you should try the Validate & Repair process - as follows:

Before starting the Validate & Repair process, you should copy your current data file within Quicken, and use that copied file in the validation process.

The Copy steps are:

1)    Select: “File” > ”File Operations” > “Copy...”

2)    In the Pop-Up make sure all info is correct and all boxes are checked, then click “OK”.

3)    If the “Copy” process fails, it would likely be caused by a corrupt file. You can then try to bypass the corruption by holding down both the “Ctrl” and “Shift” Keys while performing step 1) immediately above.

4)    If you are asked "Ignore errors that prevent file copy?" click on "Yes".  (However you should know that doing this could cause data to be deleted.)

The “Validate & Repair” File steps are:

1)    Select: “File” > ”File Operations” > “Validate and Repair...”

2)    Make sure that the “File to validate and repair” is the new Copy you made above.

3)    Read the “warnings” and check the boxes accordingly.  (I suggest you click” “Validate file”, “Rebuild investing lots”, “Correct investing price history” and “Repair”)

4)    Click “OK”

Once the Validate & Repair process finishes, review the output and

1)    correct any reported errors that the process did not repair.

Let us know how that goes.

Frankx

James McCann

Will try these steps and advise, Thanks

James McCann

That did it ! Thank you very much, Frank

Frankx

Hi @James McCann,

You are most welcome!

Frankx