Home Alerts & Known Product Issues

ONGOING 10/13/2020 XFINITY Bill Syncing Issues

Quicken_TykaQuicken_Tyka Moderator mod
We are seeing reports that customers are experiencing issues adding their Xfnitiy Bills to Bill manager and have reopened an escalation with our service providers.

Attempting to sync or add an XFINITY bill may result in either getting put in a loop to reenter login credentials or a false message: "Your XFINITY account needs you to update some details. Some of the login details you provided may not be correct."

We are currently working with our service providers to resolve this. At the moment, we do not yet have an ETA for the resolution.

In the meantime, please consider tracking this bill manually as the bill cannot be connected at this time.

If you would like to be automatically notified as updates and/or a resolution becomes available, please "bookmark" this Alert by clicking the yellow star icon in the upper right.

Thank you!

-Quicken Tyka

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