Verizon Residential does not return bills into Quicken Bill Manager.

Kathy Schurzky

I can sign into Verizon Residential and see my bills. Apparently Quicken cannot sign in. This issue began in May and still is not repaired. I have resorted to paper bills and paper checks!

Quicken_Tyka

Hello @Kathy Schurzky

Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

I have reviewed the biller "Health" for Verizon Residential and it is listed as "Healthy" meaning you should be able to successfully connect.



I have taken the liberty of reviewing the online biller profile, and while I did locate failed attempts to sign into "Verizon" and "Verizon Wireless" I did not see any attempts for "Verizon Residential."

Can you please confirm you are selecting "Verizon Residential" when adding this biller and attempting to sign in?

Thank you,
-Quicken Tyka

Quicken_Tyka

Hello @Kathy Schurzky

Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

I have reviewed the biller "Health" for Verizon Residential and it is listed as "Healthy" meaning you should be able to successfully connect.



I have taken the liberty of reviewing the online biller profile, and while I did locate failed attempts to sign into "Verizon" and "Verizon Wireless" I did not see any attempts for "Verizon Residential."

Can you please confirm you are selecting "Verizon Residential" when adding this biller and attempting to sign in?

Thank you,
-Quicken Tyka