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Need to run make online payment twice

When I click 'make online payment' it says need password for fifth 3rd bank. I close the window and check the password vault and it is there and correct.
I went back and clicked make an online payment and it worked.
I have made 2 online payments since the latest Quicken fix re credit card payments.
Both times it displayed this password needed message and both times closing that error and rerunning 'make online payment' it sent without me updating password.

Comments

  • Quicken_Tyka
    Quicken_Tyka Moderator mod
    Hello @Jerry Frantzen

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    We'll need a bit more information to be able to assist.

    Please take a moment to review the information available here and post back to let us know what version and release of Quicken you are using.

    Also, please clarify where you are sending the payment from. Is this from the register, the online center, or the bills, and the income tab?

    The more information you can provide regarding this issue will help the Community to better understand and assist.

    Thank you,

    -Quicken Tyka

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