OSU Issues

System
System Member admin
in Errors and Troubleshooting (Windows)
This discussion was created from comments split from: Recent One Step Update - Issues -.

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  • kookykrazee
    kookykrazee Member ✭✭
    What is going on with the OSU? A couple updates ago (there have been a couple "updates" in the past 2-3 weeks) the boxes stay unchecked for my 4 accounts, no matter what I do, going in to tools, doing it manually. They check 1 time, if check them then run update MANUALLY.

    What is going on?
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @kookykrazee,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    First, could you please provide which version of Quicken you have currently running?
    • Help > About Quicken

    For clarification; aside from the boxes being unchecked, are you prompted to enter your financial institution's password and/or your Vault password at all before running the update?

    Please, check back and let us know!
    -Quicken Anja
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