OSU Issues

System

This discussion was created from comments split from: Recent One Step Update - Issues -.

kookykrazee

What is going on with the OSU? A couple updates ago (there have been a couple "updates" in the past 2-3 weeks) the boxes stay unchecked for my 4 accounts, no matter what I do, going in to tools, doing it manually. They check 1 time, if check them then run update MANUALLY.

What is going on?

Quicken Anja

Hello @kookykrazee,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

First, could you please provide which version of Quicken you have currently running?

• Help > About Quicken

For clarification; aside from the boxes being unchecked, are you prompted to enter your financial institution's password and/or your Vault password at all before running the update?

Please, check back and let us know!