Error CC-502 Unable to Add a second BOA account

Marco500

Hello - I am getting the error message CC-502 when trying to add my wife's BOA login information into my Quicken. We both have separate BOA logins. I am not sure if that is causing contention. I am able to login. apply an authentication code and then poof I get that error after it clocks. I have tried multiples times each time same result.

Quicken_Tyka

Hello @Marco500

Thank you for taking the time to report this issue to the Community, although I apologize that you have not yet received a response.

If you are still needing assistance with the CC-502 error please take a moment and review the information available here.

If the trouble persists after completing these steps, please contact support directly for advanced troubleshooting steps and a review of the logs, and for possible escalation.

https://www.quicken.com/support#contact-support

Please let us know how it goes!
-Quicken Tyka

Quicken_Tyka

Hello @Marco500

Thank you for taking the time to report this issue to the Community, although I apologize that you have not yet received a response.

If you are still needing assistance with the CC-502 error please take a moment and review the information available here.

If the trouble persists after completing these steps, please contact support directly for advanced troubleshooting steps and a review of the logs, and for possible escalation.

https://www.quicken.com/support#contact-support

Please let us know how it goes!
-Quicken Tyka