you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. I believe in this case it would be best for us to contact Quicken Support via phone and
sharing your screen with one of our support reps, if you feel comfortable doing
so, to have the matter looked at and hopefully fixed promptly. This way we're able to see exactly what's happening when you're trying to sign out. I'll leave our hours down below so you can find a time that works best for you.
Support Current Hours of Operation:
5:00 am to 5:00
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