I did this once for the two files I use. Now I've had to do it again!
Is there a permanent solution??
I have the same problem - transactions appear to be overwritten as far back as September 1, 2020 for me. My last backup was December 3, so I'd rather not have to restore that way... The only accounts this happened with are my 2 Citi accounts. Will deleting the cloud account restore my previously categorized transactions?
I had the same problem as well listed above affecting three different accounts: Citi, Target and US Bank. Deleting the cloud account did not solve the issue however. Any other suggestions?
Good point @Sherlock I keep forgetting about that use case."Syncing" happens in three use cases now.If the user copies that data file (doesn't use File -> New Quicken File...) they are basically telling Quicken to try to keep those two data files '"in sync" for certain pieces of "cloud data", and it is certainly going to mess up in strange ways if the user is in fact editing the two data files independently."Quicken Cloud Sync" better known as syncing to Quicken Mobile/Web (which are just the GUIs for accessing the Quicken Cloud account transaction/budget data.Express Web Connect (the new "QCS" system they are going to). Basically this is the same syncing as "Quicken Cloud Sync" with the exception that if "Quicken Cloud Sync" is off then this information isn't allowed to be displayed on those "GUIs".
Sherlock, after deleting the cloud account, I restored to an older backup of the Quicken file saved prior to the issue and it is still messing up. This seems like an Express Web issue. Any Express Web account I use to update will delete existing entries with my custom comments and re-enter the generic downloaded data.
@Chris_QPW: Regarding that use case, you may also want note a backup is a copy so restoring a backup may also mess up in strange ways.
I did it correctly this time. I think it worked. Had to go back a week.
So as long as I leave Cloud Sync off, the problem should not occur again?
Will Express Web Connect (Use Case 3 ) ever cause an issue? Or does leaving Cloud Sync off protect me from this here as well?
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