Fidelity is downloading a $1 value for securities.

flyfishertn

I spoke/worked at length with an agent who finally declared the problem was on Fidelity's end. Fidelity hasn't changed anything ... Is anyone else having this problem?

Quicken Francisco

Hello @flyfishertn ,

Thank you for taking the time to visit the Community to report this issue, I apologize for the issue you're having. I believe some users were previously having this issues during the new simple investing that came out previously. I recommend taking a look at the thread available here to see if this may help you with getting your values back to the correct numbers..

Please let us know if this previous discussion helps resolve the issue.

Thanks,
Quicken Francisco

NotACPA

@Quicken Francisco  I "bolded" the "here" in your message to make it more obvious.

Quicken Francisco

Hello @flyfishertn ,

Thank you for taking the time to visit the Community to report this issue, I apologize for the issue you're having. I believe some users were previously having this issues during the new simple investing that came out previously. I recommend taking a look at the thread available here to see if this may help you with getting your values back to the correct numbers..

Please let us know if this previous discussion helps resolve the issue.

Thanks,
Quicken Francisco

NotACPA

@Quicken Francisco  I "bolded" the "here" in your message to make it more obvious.

flyfishertn

So the problem is with the "simple" method of tracking security prices ... a bug in Quicken that is unresolved ... I had to delete the accounts and add them back in using the "complete" method and Quicken will then download the correct prices ... too bad because I prefer the simple method ... I was on a chat with two different Quicken agents for over an hour and neither were aware of the problem ...

NotACPA

@flyfishertn, does the TN mean that you're in Tennessee?  I'm in Mid TN.

flyfishertn

Yep ... East TN